BRACe gets a lot of requests about who to contact for service deliveries and this is from their website. 

The City of Johannesburg relies on its residents to log service delivery failures so that it may have the opportunity to attend to them. If issues are not logged on the City's service delivery systems, the entities are likely unaware of the breakdowns and until you report such, the breakdowns may remain unresolved.

As active citizens that live, work and play in the City of Johannesburg you need to get involved and LOOK AND LOG. That way you hold the local government officials accountable for service delivery.

Click here for the whole page.

If you are on Twitter then you can also tweet complaints to them @myjra